FREQUENTLY ASKED QUESTIONS

Tuesday thru Friday 10am - 6pm

Saturday - by appointment

Sunday - By appointment

I shoot all digital only using high quality Nikon equipment. We do not limit the number of images that we take. We take what is needed in order to be able to present you with at least 5-30 final, re-touched, print ready images. A typical photo session will usually yield around 30 to 50 proof ready images.

Your session fee includes time and talent of the photographer, use of indoor studio, travel to and from on-location site and basic image retouching post session. Typical sessions will yield 30-50 photos to view and proof; all chosen photos will be fully retouched and prepped for print.

Remember, you are working with a custom photographer; unlike department stores and photography chains, you are getting individual attention and the ability to customize your session to fit your needs. You will be able to download chosen images via a password protected gallery. USB's are available at an additional $25 plus HST.

Yes. All ordered images receive our premium retouching service at no extra charge. This service includes some of the following:

• Removal of small scars or blemishes
• Skin smoothing techniques
• Eye and teeth whitening
• Eye enhancements

 Please note when placing your order what touch-ups you would like to have done (these may get noted directly in the ordering process). It is your responsibility to note touch-ups you wish to have done BEFORE order is placed. Touch-ups that go beyond this are at an additional fee if they can be performed, such as removal of background items, bra-straps, lip blisters, and body image.

Yes, high-resolution digital negatives or digital files are available for purchase.Please contact me for our complete price list for prints and digital files.

Also, depending on your session type, you may receive web ready, watermarked images that you may display on social networking sites like Facebook, Instagram, Twitter, Pinterest or to email to friends and family.

Please keep in mind that all photos and digital files are copy-written material by Brooke Windibank.

Once your session is finished and ready for viewing, you will receive an email with instructions and a password for you to view your images. Your gallery has an expiry date, which shows as soon as you enter your password to login.

To pick your "Favorites" or "Chosen Images, click on the BLUE HEART icon at the bottom of the image. There is also a COMMENT BUBBLE if you would like to comment or request additional editing.

Please note, once you click on any of the icons, the program will ask you to login. Enter your email address. This will allow us to see what photos you have chosen. Please choose your images before the expiry date.

After the expiry date surpasses, the photos will be archived. If you need your gallery re uploaded, an additional fee of $50+ will incur.

Great! You've chosen your digital images. That's awesome, you are almost done. Send us a quick email to let us know you've decided on the images you've chosen.

We then make some quick changes to your gallery, and then a 3rd blue icon will appear at the bottom of the image. It looks like a "FILE FOLDER" click on that icon and you can download them to your all your devices, mobile, desktop, laptop, tablets and so on. 

Please back up all digital copies of your photographs in 1-2 places. We recommend an external hard drive or flash drive, as well as online/cloud storage Brooke Windibank Photography will make every effort to retain your files for up to 3 months from the date of your session.

Heck yes. I love to travel! I have been to a few places. Jamaica, Costa Rica, Florida, Mexico x 4 and all over Western Canada.

If I could, I would travel to a new destination every couple of weeks. I definitely have a bucket list of places I would love to see, and indulge in the culture.

To travel, and see new ways of life and living, and to add a bride and groom - is a dream come true.